TERMS & CONDTIONS
TERMS & CONDITIONS
WELCOME TO MISS JAY COLLECTION! BY ACCESSING OR USING OUR WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. PLEASE READ THEM CAREFULLY BEFORE MAKING A PURCHASE OR ENGAGING WITH OUR SERVICES. IF YOU HAVE ANY QUESTIONS, CONTACT US AT MISSJAYCOLLECTION3@GMAIL.COM OR CALL US AT 860-629-0652.
1. ACCEPTANCE OF TERMS
BY USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS AND CONDITIONS, ALONG WITH OUR PRIVACY POLICY. IF YOU DO NOT AGREE, PLEASE REFRAIN FROM USING THE WEBSITE.
​
2. PRODUCTS AND DESCRIPTIONS
WE STRIVE TO PROVIDE ACCURATE PRODUCT DESCRIPTIONS, IMAGES, AND DETAILS. HOWEVER, SLIGHT VARIATIONS MAY OCCUR DUE TO LIGHTING, DISPLAY SETTINGS, OR MANUFACTURING PROCESSES.
-
Customizable Wigs: Our units are made to order based on your selected specifications.
-
Acknowledgment: By purchasing, you confirm that you have read and understood the full product descriptions before completing your order.
​
3. ORDERS AND PAYMENTS
-
Order Confirmation: Once an order is placed, you will receive an email confirmation.
-
Payment: All orders must be paid in full at the time of purchase. We accept most major credit cards.
-
Cancellations: Orders cannot be canceled once processing has begun.
-
Fraud Prevention: We reserve the right to cancel orders flagged as fraudulent or suspicious.
​
4. SHIPPING AND DELIVERY
PLEASE REVIEW OUR SHIPPING POLICY FOR DETAILED INFORMATION ABOUT SHIPPING METHODS, TIMELINES, AND FEES.
-
Delays: Miss Jay Collection is not responsible for delays caused by courier services, natural disasters, or other unforeseen events.
-
Incorrect Information: Ensure all shipping details are accurate. We are not liable for packages delivered to incorrect addresses.
​
5. RETURNS AND EXCHANGES
DUE TO THE NATURE OF OUR PRODUCTS, ALL SALES ARE FINAL. WE DO NOT OFFER RETURNS OR EXCHANGES FOR HYGIENE AND CUSTOMIZATION REASONS. IF YOU RECEIVE A DEFECTIVE PRODUCT, CONTACT US WITHIN 48 HOURS OF DELIVERY AT MISSJAYCOLLECTION3@GMAIL.COM FOR ASSISTANCE.
​
6. INTELLECTUAL PROPERTY
ALL CONTENT ON THIS WEBSITE, INCLUDING IMAGES, TEXT, GRAPHICS, AND LOGOS, IS THE PROPERTY OF MISS JAY COLLECTION. UNAUTHORIZED USE, REPRODUCTION, OR DISTRIBUTION IS STRICTLY PROHIBITED.
​
7. LIMITATION OF LIABILITY
MISS JAY COLLECTION IS NOT LIABLE FOR:
-
Personal dissatisfaction due to improper wig care or installation.
-
Any indirect, incidental, or consequential damages arising from the use of our website or products.
​
8. USER RESPONSIBILITY
BY USING THIS WEBSITE, YOU AGREE TO:
-
Use our products as intended and follow provided care instructions.
-
Avoid using our platform for illegal or unauthorized activities.
​
9. CHANGES TO TERMS AND CONDITIONS
MISS JAY COLLECTION RESERVES THE RIGHT TO UPDATE THESE TERMS AND CONDITIONS AT ANY TIME. WE ENCOURAGE YOU TO REVIEW THIS PAGE PERIODICALLY FOR UPDATES. CONTINUED USE OF THE WEBSITE INDICATES ACCEPTANCE OF ANY CHANGES.
​
10. CONTACT US
FOR ANY QUESTIONS OR CONCERNS, PLEASE REACH OUT:
-
Email: missjaycollection3@gmail.com
-
Phone: 860-629-0652
-
Business Hours: Monday-Saturday, 10AM - 5PM EST​
​
THANK YOU FOR CHOOSING MISS JAY COLLECTION. WE LOOK FORWARD TO EMPOWERING YOUR BEAUTY JOURNEY!